Returns & Exchanges

Deliberti offers a flexible return policy allowing you to return your luxury fashion purchases within 14 days of delivery for a full refund or size exchange. All items must be returned in their original condition with security tags and designer packaging intact.

Return Process

  • 1.
    Request Authorization

    Log into your Deliberti account and visit the 'My Orders' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Package

    Place the items in the original shipping box or a similar sturdy container, ensuring all designer labels, dust bags, and authenticity cards are included inside.

  • 3.
    Attach Shipping Label

    Print the provided prepaid return label and securely attach it to the outside of your package, ensuring any previous shipping barcodes are completely covered.

  • 4.
    Ship and Track

    Drop off your package at the nearest authorized courier location and retain your receipt; your refund will be processed within 5-7 business days of receipt at our warehouse.